Booking Policy
To ensure the best experience for every client, please read our booking terms carefully before scheduling an appointment.
1. Booking Confirmation
- All appointments must be booked via our website, phone, or in person.
- A confirmation email or SMS will be sent once your booking is complete.
2. Payment
- Full payment or a non-refundable deposit is required at the time of booking, depending on the service.
- Payment secures your appointment slot and covers consultation and scan time.
3. Arriving for Your Appointment
- Please arrive 10 minutes early to allow for check-in.
- If you are late by more than 10 minutes, we may need to reschedule your appointment to avoid delays for other clients.
4. What to Bring
- A form of ID.
- Any referral letters (if applicable).
- Your pregnancy/maternity notes if attending for a pregnancy-related scan.
5. Children & Guests
- You are welcome to bring one adult companion.
- For safety reasons, we recommend not bringing young children unless necessary.